Chubb employs a full team of dedicated service experts. These technical professionals are available to visit your premises for any service requirement you encounter - from extensive repair through preventative maintenance.

We are committed to delivering Service Excellence in keeping your system running as efficiently as possible.  Chubb technicians participate in ongoing skill development programs including factory training from key manufacturers.  Our field team is equipped with wireless hand-held devices and specially fitted fleet vehicles to help in providing you with an exceptional on-site service experience.  In addition, Chubb technicians adhere to rigorously enforced safety standards that often exceeded legislated requirements.  Working safely benefits everyone.

Technicians are available across Canada 24 hours a day, seven days a week.  To arrange a service call from a Chubb technician, please:
• Call the Chubb Monitoring Centre to place a service call. You will be required to have your passcard available for verification.
• The Chubb Monitoring Centre Operator will generate a Service Work Order and detail the nature of the problem.
• If the service call is determined to be an emergency, the Chubb Monitoring Centre Operator will dispatch a service technician immediately.
• For non-emergency calls, you will be given a reference number and be advised that a dispatcher will call to arrange an appointment with a Chubb Technician.