Chubb employs a full team of dedicated service experts. These technical professionals are available to visit your premises for any service requirement you encounter - from repair through preventative maintenance.

Chubb's Comprehensive Service Plan offers you the service options that you need. As an industry leader, Chubb is dedicated to providing superior Customer Care aiming to exceed your expectations. Help Desk support is available 24 hours per day including available priority response. Our proactive approach to maintenance ensures system reliability while eliminating any unexpected service costs.

Choose from Platinum, Gold, and Silver service programs to create the best match against your service requirements. Contact Chubb for more information.

To place a service call:

• Call the Chubb Monitoring Centre to place a service call. You will be required to have your passcard available for verification.
• The Chubb Monitoring Centre Operator will generate a Service Work Order and detail the nature of the problem.
• If the service call is determined to be an emergency, the Chubb Monitoring Centre Operator will dispatch a service technician immediately.
• For non-emergency calls, you will be given a reference number and be advised that a dispatcher will call to arrange an appointment with a Chubb Technician.